Privacy Policy

1. Introduction

This Privacy Policy explains how Drone Shadow collects, uses, and protects any information you provide when you submit an enquiry through our website. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and lawfully in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

When you submit an enquiry using our web form, we may collect the following information:

Required: Your name and email address

Optional: Job location, job start date, and subject or message

We do not collect financial information, identification numbers, or any other sensitive personal details through this form.

3. How We Use Your Information

We use the information you provide solely for the purpose of:

Responding to your enquiry

Providing details about our drone services

Preparing quotations or proposals (if requested)

Following up on your enquiry where appropriate

We will not use your information for marketing purposes unless you have explicitly consented to receive such communications.

4. Lawful Basis for Processing

Our lawful basis for processing your personal data is legitimate interest — specifically, to respond to and manage your enquiry and any follow-up communication related to our drone services.

5. Data Retention

We retain your enquiry information only for as long as necessary to respond to your request and manage any related follow-up. If you become a client, your data will be retained in accordance with our client data policy. Otherwise, it will be securely deleted after a reasonable period.

6. Data Sharing

Drone Shadow does not sell, distribute, or lease your personal information to third parties. Your data may only be shared with trusted service providers (such as website hosting or email services) where required for communication purposes, and always under secure, GDPR-compliant conditions.

7. Data Security

We take data security seriously and have appropriate technical and organisational measures in place to prevent unauthorised access, alteration, disclosure, or loss of your personal data.

8. Your Rights

Under the UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing in certain circumstances
• Withdraw consent (if applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, please contact us at:
📧 info@droneshadow.co.uk